Payment:
Q: What are the payment options for the décor services?
A: All décor is customized and requires a 50% non-refundable booking retainer to secure your event reservation. The remaining balance is due 14 days before your event.
Q. Do you require a minimum order?
A. Yes. We require a minimum order amount of $200 of décor for events in Baltimore City/County. This amount does not include delivery, set-up, and/or striking fees. Delivery, setup, and/or break-down fees apply to every order. Please contact us for the required minimum for your geographical area.
Q: When is the final payment due?
A: Final payment is due 14 days prior to your event. Please note that we do not accept personal checks under any circumstances.
Q:What if I book your services close to my event date?
A: Any event booked less than 60 days prior to the event date will still fall under the same payment rules. A 50% non-refundable deposit is required and final payment within 14 days prior to the event or you can pay in full at the time of booking. Events booked within the 14 days of the event then payment is due in full at time of booking.
Q. What are the payment options for schools and/or organizations that contract services through purchase orders?
A. Please contact us to discuss.
Q: What forms of payment do you accept?
A: We accept Visa, MC, Discover, and Cash. We do not accept personal checks under any circumstances.
Rental Items:
Q: Do I get to keep the centerpieces and décor used for my event?
A: No. The hardware and framing used to create the beautiful décor is the property of Make it a Glam Party Boutique. The client will be charged the full price replacement of lost or stolen hardware and/or framing not returned at the end of the event.
Note: There is a different charge for décor the client would like to keep. Please inform us in advance if you are interested in decor to keep at the end of your event.
Q: What happens if décor is broken by a guest attending the event?
A: The client who contracted with Make it a Glam Party Boutique will be responsible for the replacement cost of the broken item.